The Woodlands and Conroe Auto Repair

3 trips to get an oil change service done.

I followed Craig and Andy to this location to get my oil changed. I trust them and will go wherever they are. It is a shame that you did not keep the same employees at your Louetta location so it could still be open. When you constatly are changing faces it is difficult to keep loyal to a business.

Alex and his staff were very courteous and efficient.

Customer Service there is great and that is why I keep going back. One can find anyone to do their inspection or oil change, but to find individuals who are pleasant and eager to help is not so easy. These individuals must like their job because they offer a great service and have great attitudes.

Twelve year customer, finally gave up. This shop works on commissions. And, the managers are salespeople, not mechanics. The guy that hosed me over was selling 24-hour fitness memberships 6 months ago (so he says). They did thousands of dollars of work on my car over 4 months, always promising me that "the car looks great, you just need this one last repair and it will run like a top." Four months and multiple thousands later, the car still doesn't run. Over 12 years, the service went up and down, based on who the manager was. I can accept that in the automotive repair market - turnover happens. But, with their current system of sales-based and commission-based managers, they will never have a manager I trust. They will always attract the least honest, most manipulative people. That is what you get when you pay on commission and hire from 24-hour fitness.

Service manager greeting me at the front door was unheard of these days and was able to get a oil change with 15 minutes

I usually go to They off of 242, but when I called for a oil change apt they could get me in so they referred me to their other location on kuykendhal. I was hesitant at first but decided to go anyway, when I arrived I was greeted by Michael who opened the door for me and knew my name since john called ahead, Michael dispatched my vehicle right away to get the oil changed and ushered me to the waiting area. Michael was very friendly and knowleable, he noticed my state inspection was out and offered to take care of that for me. it was a very pleasant experience. I understand how auto repair can be leery but these guys make it simple, no one ever budgets for car repair but this shop will help you with whatever you need. I WILL BE BACK!

EXCELLENT CUSTOMER SERVICE.....FREE SHUTTLE SERVICE TO MY HOUSE, 5 YEAR/50,000 MILE WARRANTY. PRETTY SWEET DEAL, DEALER AND 2 OTHER SHOPS WERE ONLY OFFERING 12 MONTH/12,000 MILES. I HAD MY BRAKES AND SHOCKS DONE THERE. I WAS GREETED AT THE DOOR AND AFTER I GOT CHECKED IN THEY HAD A VERY NICE WAITING AREA, CLEAN BATHROOMS, AND A KEURIG COFFEE MACHINE. MUCH BETTER THAN A COFFEE POT THAT HAS BEEN SITTING ALL DAY :) JON IS THE NEW MANAGER THERE AND HE HAS A GREAT TEAM! THANKS AGAIN GUYS!! ILL BE BACK.

They offers a clean environment with professional employees. They even offer courtesy shuttle while your car is in shop. The manager was very knowledgeable and was a pleasure to work with. I have a Mercedes and try to be cautious when selecting a business/company. It is very safe to say I will be returning here in the future.