The Woodlands and Conroe Auto Repair

I have to say all in all it was a little cold but the guys took care of my oil change very fast they showed me my fluids and filters. I was taken to the back to show me some oil leaks which they fixed and gave me a 5 year or 50,000 mile warranty. very happy with the staff. especially the young man Peter who took me home and picked me up after they finished.

SCAM!!! Can I say SCAM!! Do NOT TAKE YOUR CAR HERE!!! I brought my truck in for a simple inspection. While I was in the waiting room there was a nice young man there. He was getting his oil changed when the CHECK ENGINE light came on. They came and told him that their computer could not communicate with his computer and that he needed 2 hours (almost $200) of "diagnostics" to figure out the problem. Well, my brother is a master mechanic and has his own shop, so I called him and told him what was going on with the guys car. My brother says, "It's a blown fuse" they need to replace the fuse for the computer to communicate. So, I tell the guy that and the agent at the desk hears me. He says "We have to run diagnostics to determine if it is a fuse," So I ask, why don't they replace the $2 fuse first and see if that fixes the problem (which it would). At this point they tell me I am not welcome there and they will not do business with me and ask me to leave. The young man whose car is in question asks me where my brother's shop is. I tell him it's not convenient (30 miles away), but that there are other reputable shops in the area and to take his car somewhere where they are not going to rip him off. Terrible, unethical place. DON"T GO HERE..... I was just trying to help a guy out and I thought I was helping Drivers, not realizing that they were intentionally trying to rip him off....

Thank you, Great service.

Very good attention

Horrible service, got there as soon as I got off work and was told they couldn't do my oil change but yet they let someone go in front of me because he had already paid. I should have listened to all the bad reviews they have.

Customer Service was exceptional! Derrick and Andy were very professional! Derrick went out of his way to inform me of the progress on my vehicle.

Charged me 70 dollars for a "free" brake check with the understanding that I will get a REBATE if I come back the next day for a 2,000 repair charge. Yeah. Swell crew you got here. IM pretty you should include that little part before you check someone's car. Will never ever return to this place. Im not even sure why I came back twice, sucks that they were the closet place to my apartment.

Very good service

Limited knowledge. Transmission fluid wasn't right. I have to replace transmission now. Ask me now if I want to come back there. I say NO and WON'T recommend anybody. If you want more details read my story. I was a loyal customer for 3+ years. I was servicing every car I had with those guys. Until one day about 3 weeks ago. I drove my 2014 Jeep Cherokee out of the garage to this service. I asked them to check all fluids in the car. They came back to me with recommendation to flush the transmission fluid it was dirty (car had 13,000m only). I said ok it was in storage for a while maybe that is the reason. Do it, flush it. I drove out of the service shop and drove for a while (2 weeks) then I felt like car was slightly shaking/ jerking going uphill. I took Jeep to dealership to check on manufacturing recalls and one of them was on transmission. The dealership called back and told me that transmission has the wrong fluid in it and now my clutch disks are began to dissolve with time it would be even worst. By the way dealership didn't do any fixing by then. Just opened and checked transmission before doing anything. Dealership supplied the paper which says ZF 9 speed transmission is not ATF compatible. Special fluid requires from MOPAR. No aftermarket fluids exist. And it supposed to be green. The fluid this service shop has pumped wasn't right. It was even different colour. It was red. I called THIS service and nicely asked to provide me with the name of the fluid they have pumped in transmission .OH MY, they began SHOUTING, become offensive, defensive and even didn't let me open my mouth. I had to raise my voice to stop that monologue and ask if he thinks I'm deaf and why does he raise his voice at me. They have refused to give me the name of the fluid they have pumped in. They said the only way is to find out the fluid name is to find PO#. Can you imagine this? And they will do that only when i bring Vehicle to them. And I have to pay for everything even transportation and all fixes. I got ALL of that because I asked THE NAME OF TRANSMISSION FLUID they used. Anyhow the service ticket that i have (after transmission flush) says that the brand they used is WYNN'S transmission fluid. On WYNN's online shop only ATF and ATF+ fluids (advanced) nothing similar to MOPAR fluid. Now i have the red (presumably wrong) fluid with some clutch abrasive material in it (saw with my own eyes). I have vehicle with dealership that can't fix it because ZTF 9 speed shouldn't be fixed (i don't believe that) but replaced only. Smart design. Otherwise if i take my vehicle out from dealership's shop they will void the factory warranty on transmission. Think twice before you go there. I know i won't go there anymore.

Excellent service