The Woodlands and Conroe Auto Repair

I had the full system flush and spark plug change out at 90k miles at suggestion of They as part of oil change and tire rotate. I was told fluids looked dirty. After agreeing to work and getting car back, I checked records and found I had a similar service (w/o spark plug change) at 60k miles. My fault for not checking my records (in glove box), but strong sales push by They made it sound like service was required. I'll know better next time. Waste of $1000

Worst place to deal with I've ever had any connection with. I would give it negative stars, if possible. I've turned them over to the BBB. Everything they did had to be redone. I paid over $2000 to get my grandson's car fixed only to have it towed 2 times after leaving there within a week. They let him drive away with a gas line leaking on 600+ degree mufflers. There were wheels that were ready to fly off any minute. God was definitely watching over my Grandson. I was promised they would look the car over thoroughly and he would not get stranded in it. Manager at the time, Chad said he would give me a list of things that needed to be fixed immediately and things that need to be fixed but can wait. I went ahead and asked them fix everything they mentioned. Everything they did had to be re done within a week. I guess they forget to check the fuel lines dripping gas on the mufflers. They have a new manager now, Eric that literally told my daughter, she would never be F---ing happy with anything they did and hung up on her.

If I could give them 0 stars I would. Check reviews and complaints on Yelp, Google and the BBB before taking your car here. They are crooked thieves and their mechanics don't know their ass from a hole in the ground.

AVOID LIKE THE PLAGUE. I came in just for a state inspection, expecting to pay around $20-$25 max. After "inspecting" my car, the mechanics said there were multiple things in need of repair, and gave me a bill for nearly $1800!!! On top of this, they said the car wouldn't pass state inspection until the expensive work was done. They even tried to fast talk me into enrolling into an installment plan to pay it off. I knew this amount couldn't possibly be right, so I had them cancel the work. I took the car to the dealership where it was originally purchased and had them perform the state inspection instead. The bill came to $25 and the car passed inspection. The dealership only found minor problems with the car, and nothing that warranted the $1800 worth of work that I was charged initially by Driver's Auto Repair. They didn't even find $400 worth of potential work at the dealership! Long story short: This Driver's Auto Repair is dishonest, and will charge you and arm and a leg for parts you don't need.

Had an oil change and received prompt, courteous service.

I really appreciate the fact that these guys do not try to get you to do unnecessary repairs. They are honest and helpful. Their work is good and if you do ever have a problem, they have a total customer service attitude. This is where I take my cars/trucks for service.

The staff are wonderful, helpful and very knowledgable. I will always return for all my automotive needs.

Extortionists!!! I was a mechanic in the Marine Corps. I brought my vehicle in to have the AC system checked out because ACs are not my specialty. After the "free" check i was told that I needed a capture and recharge with a dye to determine any leaks. After waiting for a while I was told that I needed the entire AC manifold replaced and that the only place to get the part was from the dealer. I asked, "So the manifold is leaking?" He says, "Yes." As i said, I'm not toally privvy to AC systems. I get the quote and it's some ridiculous price that i can't pay at the moment. The guy tries to argue with me that it needs to be done now, but i simply say that I can't. I pay for services done and take my keys and drive off. Barely onto the road i notice that my AC is working worse than when i brought it in. I bring it back and speak to someone else and explain what just happened. He goes and talks to the mech working on my vehicle and the mech says that he was told to stop what he was doing and bring the car around. This was before he could recharge the AC system, which includes the dye to detect leaks, I know that you need to recharge the AC system WITH the dye to detect any leaks, especially when you're about to give a quote to a customer that's over $1k. When the mechanic brought my car around the second time, I met him outside to talk with him, and he told me that the system was just overcharged and that it should be fine now. I never told these people i was a mechanic because i don't go around flaunting to everyone that i was in the Marines, and this place rolled with that lack of knowledge and tried to extort me for something that didn't need to be done.

My experience with "they," was an absoloute joy. We had to leave our car in their parking lot late on a Sunday night. There were no problems and when I called on Monday there was no apprehension about it with the shop and they were particularly patient. I wouldn't hesitate to recommend this shop to anyone. If all your shops are as well run as the one we dealt with they could give lessons to the business community about customeer service. They set a high standard.

Extremely courteous customer service. Nice waiting area.