They were friendly, supportive, a lot cheaper than my dealership. I was offered a ride home and picked up to return to my car. They promised to get me car done the same day although it was already 4:00 pm when I brought it in and they did. There was ggod communication inbetween and they got my approval for extra parts that needed to be replaced. This is my new to go to place. I am a very happy costumer.